Caregivers in Patient App

This topic is intended for Independent pharmacies only and is not applicable to Rexall pharmacies.

If a patient's prescriptions are managed by another person, you can link the patient in Propel Rx to their caregiver's Patient App account. When this is done, the caregiver can see and manage their dependent's prescriptions as well as receive pickup notifications on the app.

  • Person in Care - this is the patient that has provided consent and authorized another person to manage and receive notifications for their prescriptions. A Person in Care must be a regular patient at your pharmacy.

  • Caregiver - this is the person that has been authorized to manage prescriptions and notifications for a Person in Care. A Caregiver can be an existing patient at your pharmacy (e.g., has prescriptions filled at your pharmacy) or a customer with a modified Caregiver Patient Folder (e.g., a profile created at your pharmacy, but cannot have prescriptions filled).

 

This section contains the following topics:

 

Related Topics

Caregiver Patient Folder